ID Card Releasing  –  126 Frosh students

ID Availability

DLSU ID cards are distributed at the Enrollment Services Hub (ESH).

Before visiting the release venue , please verify that you have received an official notification confirming that your ID card is ready.

You may claim your ID card after the Frosh Walk on your College LPEP schedule .

What to Bring

To claim your ID card, you must present the following:

  • A valid ID card
  • A digital copy of ESH email notification

Alternative Pick-up Options

Should you be unable to collect your student ID during your College LPEP schedule, you can pick it up at ESH within regular operational hours.

Please note that official holidays and campus work suspensions are excluded.

Students Date Venue
Laguna-based  

Aug 26 to Aug 29, 2026

 

 Enrollment Services Hub (ESH)

2F Henry Sy Sr. Hall
Mon to Fri 8AM to 6PM
Sat 8AM to 12NN
 

Sep 2 to Sep 9, 2026

 

 ESH Laguna Campus

Ground Floor, MRR Building
Mon to Fri 8AM-12NN; 1:00PM-4PM
Manila-based  

Aug 26 to Sep 9, 2026

 

 Enrollment Services Hub (ESH)

2F Henry Sy Sr. Hall

Mon to Fri       8AM to 6PM Sat         8AM to 12NN

Proxy Pick-ups

If you are unable to collect your ID in person, you may authorize a representative to claim it on your behalf. Please follow these steps:

  1. Before arriving, please submit the required documents via this Google Form.
  2. The required documents include:
    • A signed authorization letter from you
    • A copy of your valid ID
    • A copy of your representative’s valid ID
  3. Your representative must present their original valid ID uploaded in the Google Form at the service counter when collecting the ID card.

Note: ID cards will strictly not be released if any of the requirements above are incomplete.

ID Claiming Procedure

  1. Ensure you receive official email confirmation that your ID is ready before going to the venue.
  2. While waiting in line, scan the ID Logsheet QR code and fill in your.
    Do not submit until you receive your ID, lanyard, and holder.
  3. Present a valid ID at the service counter.
  4. Submit the Google Form only after receiving all items.

Support Channels

For questions, you may contact us at:

Email Support: The Concierge Support Portal

Zoom Call Support:  https://bit.ly/ESH_VirtualOffice

Service Hours:

  • Mondays to Fridays  08:00 AM to 12:00 PM; 01:00 PM to 05:00 PM
  • Saturdays 08:00 AM to 12:00 PM

Frequently Asked Questions (FAQs)

Can I claim my ID card if I missed my schedule or LPEP session?

  • Answer: Yes, you can still claim your ID card at the Enrollment Services Hub (ESH) during regular service hours. For additional details, please refer to the Alternative Pick-up Options section on this webpage.

Can I send someone else to claim my ID card for me?

  • Answer: Yes, you can send an authorized Please follow these steps:
    1. Before arriving, please submit the required documents via this Google Form.
    2. The required documents include:
      • A signed authorization letter from you
      • A copy of your valid ID
      • A copy of your representative’s valid ID
    3. Your representative must present their original valid ID uploaded in the Google Form at the service counter when collecting the ID card.

ID cards will not be released if the requirements are incomplete.

I have a correction or error on my ID card. What should I do?

  • Answer: For ID misprints, spelling or technical errors, please access this Google Form. Processing time for corrected ID Cards takes 5 working days, excluding Saturdays, Holidays and campus work suspensions.

I have not received my ID card notification yet. What should I do?

  • Answer: No action is All enrolled students will receive an email notification regarding their ID card status by September 2, 2026 (Wednesday).

Please direct your inquiries regarding ID release to The Concierge Support Portal or visit our Virtual Office.